Delivery upstairs
Coordinate delivery to the site and the floor where the equipment will be used.
Delivery and installation
A drinking point is ready when the site is ready to use it.
From delivery upstairs to site conditions, connection, commissioning and handover, Qingchuan helps move drinking-water equipment from arrival into daily operation.
Why service matters
Installation is part of the system, not a final afterthought.
Water, power, drainage, access and working space affect how a drinking-water point can be installed and maintained.
Arrange the visit
Coordinate the customer contact and installation timing.
Connect and test
Complete the agreed connection, commissioning and use check.
Separate extra work
Discuss extended piping, drilling or water and electrical modifications separately.
Service lifecycle
The standard installation path.
Delivery upstairs
Coordinate the carrier and site handover before installation.
Site conditions
Confirm the basic conditions before the visit.
Technician arrangement
Arrange the visit and contact the customer.
Installation
Connect the equipment at the agreed drinking point.
Commissioning
Connect, power up, test and confirm the operating approach.
Handover
Leave the user with a clear path for support.
01 — Delivery and standard installation
Equipment handover with a clear boundary.
Delivery is coordinated through carriers such as SF Express and Suxin Jiada, with delivery upstairs as the core handover commitment. Drinking-water equipment includes nationwide free on-site installation. Filters and parts are not treated as equipment installation projects by default.
Equipment installation
Installation, connection, commissioning and basic use confirmation are included for the equipment order.
Filters and parts
Consumable or parts-only orders follow their own delivery and service arrangement.
02 — Before installation
Prepare the conditions the equipment needs.
The exact requirements depend on the selected equipment and site. Confirm them before arranging the visit.
Water and power
Confirm the available water connection and power conditions.
Drainage and space
Review drainage, access, working space and the intended drinking point.
03 — Additional work
Standard installation does not mean unlimited site construction.
Extended pipe runs, drilling, pipe welding, hot-water or electrical modification and other additional site work should be assessed and confirmed separately.
On-site assessment
Describe the condition before work is arranged so the scope can be understood.
Separate confirmation
Any additional work and its arrangement are confirmed according to the actual site.
04 — After installation
The handover connects to long-term support.
After commissioning, the equipment can connect to filter, repair and parts support according to the product and service conditions.
Use guidance
Confirm the basic operating approach with the people using the drinking point.
Service path
Keep the route to warranty, maintenance and repair support clear.
Product and solution connections
Connect service support to the equipment and the setting.
From product selection to the operating setting, service support should make the next step clearer.
Direct after-sales contact
Discuss installation
Share the equipment, city and installation conditions so the delivery path can be discussed clearly.
Qncla After-sales SupportInstallation · Repair · Filters · Parts
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Practical questions
Service boundaries should be clear before work begins.
Is delivery and on-site installation included?
Delivery is coordinated through carriers such as SF Express and Suxin Jiada, with delivery upstairs as the core handover commitment. Drinking-water equipment includes nationwide free on-site installation. The exact project arrangement should be confirmed during consultation.
Are water and electrical modifications included?
Extended piping, drilling, pipe welding and other additional water or electrical work are not assumed to be included. They require separate confirmation based on the site.
Are filters and parts installed by default?
Filters and parts-only orders are outside the default equipment installation scope. Their service arrangement should be confirmed for the specific order.
Delivery and installation
Plan the installation around the real site.
Share the equipment, city and installation conditions so the delivery path can be discussed clearly.