Correct filter
Confirm the equipment and filter type before arranging a replacement.
Filter replacement and routine care
A defined visit for the consumables that keep water quality in service.
Filters are consumables, distinct from warranty repairs. Qingchuan provides on-site filter replacement service for RMB 129 per visit, including replacement work, a routine check and full-unit cleaning.
Why service matters
Filter replacement and repair are different service paths.
Filter selection follows the equipment configuration. The on-site visit has a fixed scope: replacement work, a routine check and full-unit cleaning.
RMB 129 per visit
The fixed on-site service fee covers the defined replacement visit.
Routine check
The visit includes a routine condition check for the equipment.
Full-unit cleaning
The visit includes full-unit cleaning as part of routine care.
01 — Filter identification
Connect the consumable to the product that uses it.
Confirm filter type against the product configuration rather than treating every system as one universal specification.
Correct filter
Identify the equipment and filter type before ordering or replacing.
Consumable boundary
Filter replacement is routine consumable care, not a free warranty repair.
02 — RMB 129 on-site replacement
A defined service visit, not an open-ended repair call.
On-site filter replacement service is RMB 129 per visit. It includes replacement work, a routine check and full-unit cleaning.
Replacement work
Replace the confirmed filter for the equipment concerned.
Service fee
RMB 129 is charged for each on-site replacement visit.
03 — Routine care
Maintain the system while the filter is being changed.
Every RMB 129 replacement visit includes a routine equipment check and full-unit cleaning. A fault that needs repair follows the separate warranty or paid-repair path.
Routine check
Review normal equipment condition during the visit.
Full-unit cleaning
Clean the whole unit as part of the replacement visit.
Product and solution connections
Connect service support to the equipment and the setting.
From product selection to the operating setting, service support should make the next step clearer.
Direct after-sales contact
Discuss filter support
Tell us the equipment, filter type if known, usage and water conditions so the next maintenance step can be discussed.
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Practical questions
Service boundaries should be clear before work begins.
What is included in the RMB 129 service?
One on-site filter replacement visit, including replacement work, a routine check and full-unit cleaning.
Is filter replacement a warranty repair?
No. Filters are consumables. Filter replacement is a separate routine-care service, while product-quality faults follow the warranty or paid-repair path.
How do we arrange the right filter?
Provide the equipment and filter type if known. The filter is confirmed against the actual product configuration before the visit.
Filter replacement and routine care
Start with the product and the conditions around it.
Tell us the equipment, filter type if known, usage and water conditions so the next maintenance step can be discussed.